Terms and Conditions - Landscapers Greenwich

Welcome to our Landscapers Greenwich Terms and Conditions. These terms outline the rules and regulations for the use of our landscaping services. By accessing or using our services, you agree to comply with these terms.

1. Services Provided

Our team offers a comprehensive range of landscaping services in Greenwich, including but not limited to:

Garden Design: Creating aesthetically pleasing and functional garden layouts.
Lawn Maintenance: Regular mowing, edging, and fertilizing to keep your lawn healthy.
Hardscaping: Installation of patios, walkways, and retaining walls.
Planting Services: Selection and planting of trees, shrubs, and flowers.
Irrigation Systems: Design and installation of efficient watering systems.

2. Ordering Services

To request our services, clients must:

Submit a Request: Fill out our service request form with detailed information about desired services.
Consultation: Participate in a consultation meeting to discuss project specifics and requirements.
Approval of Quotes: Review and approve the provided quotes before work commences.

3. Payment Terms

Our payment terms are as follows:

Deposits: A deposit may be required prior to the commencement of large projects.
Invoices: Invoices are issued upon completion of services or as per the agreed schedule.
Payment Methods: We accept various payment methods including credit cards, bank transfers, and checks.

4. Cancellation Policy

Clients may cancel services under the following conditions:

Notice Period: A minimum notice period of 48 hours is required for cancellations.
Fees: Cancellations made within the notice period may incur a cancellation fee.
Refunds: Deposits are refundable if cancellations are made within the stipulated notice period.

5. Liability

Our liability is limited as follows:

Property Damage: We take utmost care to prevent damage, but are not liable for pre-existing conditions.
Delays: We are not responsible for delays caused by factors beyond our control, such as extreme weather.
Third-Party Services: Any third-party services are provided at the client’s discretion and we hold no responsibility for their actions.

6. Intellectual Property

All content, including designs and plans, created by our team is the intellectual property of Landscapers Greenwich. Clients are granted a limited license to use these materials for personal purposes only.

7. Confidentiality

We respect the privacy of our clients. All personal and project-related information is kept confidential and is not disclosed to third parties without explicit consent.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Greenwich. Any disputes arising from these terms will be subject to the exclusive jurisdiction of Greenwich courts.

9. Amendments

We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full effect.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and Landscapers Greenwich regarding the use of our services, superseding all prior agreements and understandings.

11.1 Interpretation

Any ambiguity in these terms shall not be interpreted against the drafting party but shall be construed based on the intent and context.

11.2 Waiver

Failure to enforce any part of these Terms does not constitute a waiver of future enforcement of that term or any other terms.

12. Force Majeure

We are not liable for any failure to perform obligations due to causes beyond our reasonable control, including natural disasters, wars, or other unforeseeable events.

13. Client Responsibilities

Clients are expected to:

Provide Access: Ensure that our team has access to the property during agreed times.
Accurate Information: Provide accurate information regarding project requirements and site conditions.
Compliance: Ensure that all necessary permits and approvals are obtained prior to project commencement.

14. Subcontracting

We may engage subcontractors to perform specific tasks. We ensure that all subcontractors adhere to the same standards and terms outlined in these Terms and Conditions.

15. Dispute Resolution

In the event of a dispute, we encourage clients to:

Communicate: Reach out to our customer service team to address concerns.
Mediation: Engage in mediation to find an amicable solution.
Legal Action: As a last resort, disputes may be taken to the appropriate legal authorities in Greenwich.

16. Privacy Policy

Our privacy policy outlines how we collect, use, and protect client information. We are committed to maintaining the confidentiality and security of all personal data.

17. Feedback and Complaints

We value client feedback and strive to address any complaints promptly. Clients can submit feedback through our official channels, ensuring continuous improvement of our services.

18. Termination

Either party may terminate the agreement under these conditions:

Breach of Terms: Failure to comply with any term may result in termination.
Mutual Agreement: Both parties may agree to terminate the agreement at any time.
Completion: The agreement naturally terminates upon the completion of the services.

19. Assignment

Clients may not assign or transfer their rights or obligations under these Terms without prior written consent from Landscapers Greenwich.

20. Notices

All notices related to these Terms and Conditions must be in writing and delivered through specified channels, such as email or postal mail, to the addresses provided during the service agreement.

By engaging with Landscapers Greenwich, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.